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The Way Life Should Be

This mission-based work attracts admirable and uniquely talented collaborators.

Together we complete projects which address life-threatening conditions and policy issues impacting Mainers.

All of our innovations center compassion, consent, and cultural humility.

01

Governance, Policy, & Strategy

Transforming public systems with equity-driven policies and strategic solutions that center dignity and justice.

02

Advocacy & Ethical Dispute Resolution

Providing mediation, ombudsman services, and systems advocacy to uphold fairness, transparency, and ethical care.

03

Program Evaluation & Analysis

Assessing impact, ensuring accountability, and driving meaningful change through data-informed insights and equity-based evaluation.

04

Thought Leadership & Public Engagement

Shaping national conversations through keynote speaking, expert analysis, and media engagement on crisis response and social justice.

SERVICE DETAILS

GOVERNANCE, POLICY, AND STRATEGY
  • Advising institutions, nonprofits, and government agencies on policy development, strategic initiatives, and regulatory compliance.
  • Supporting mitigation strategies for organizations navigating crises, public scrutiny, or systemic reform.
  • Designing cross-sector policy solutions that prioritize equity, dignity, and transformative justice
  • Overseeing large-scale initiatives from conception to execution.
  • Leading cross-sector collaboration to drive public health and justice-focused projects.
  • Creating data-driven strategic plans that align with organizational missions and community needs.
PROGRAM EVALUATION & ANALYSIS
  • Conducting impact assessments to determine the effectiveness of policies and programs.
  • Developing equity-focused evaluation frameworks that ensure accountability and social justice impact.
  • Developing and conducting community needs assessments, asset inventories, and landscape analyses.
  • Supporting community-driven policy initiatives to improve mental health and crisis response systems.
ADVOCACY & ETHICAL DISPUTE RESOLUTION
  • Providing ombudsman services to advocate for fair, transparent, and accountable processes in healthcare, behavioral health, corrections, and public systems.
  • Engaging in systems-level advocacy to address discrimination in crisis response, mental health care, and institutional policies.
  • Supporting organizational ethics and accountability frameworks to improve service delivery and prevent harm.
  • Supporting individuals and organizations in navigating disputes, de-escalation, and alternative resolution processes.
  • Implementing harm reduction and mitigation strategies that center dignity, self-determination, and restorative justice principles.
THOUGHT LEADERSHIP & PUBLIC ENGAGEMENT
  • Delivering keynote speeches and expert witness testimony.
  • Providing media engagement and public relations to shape discourse on mental health and social justice.
  • Leading educational initiatives, guest lectures, and professional development workshops.
  • Publishing thought leadership pieces, policy briefs, and research-informed advocacy materials.

© 2025 Kiley Wilkens-O'Brien

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